Delivery Policy

Valenzaar Scents Enterprises aims to provide reliable and timely delivery services for all customer orders.

Order Processing

Orders are processed after successful payment confirmation. Processing times may vary depending on product availability, order volume, and public holidays.

Delivery Locations

We deliver to customers across Nigeria. Delivery availability may vary depending on the destination and logistics coverage.

Delivery Timeframes

Estimated delivery times are provided for guidance only and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.

Delivery Charges

Delivery fees are calculated based on the delivery location and order requirements. Applicable charges will be displayed during checkout where available.

Order Tracking

Where tracking services are available through our delivery partners, customers may receive updates regarding the status of their shipment.

Failed Deliveries

Customers are responsible for providing accurate delivery information. Additional charges may apply if a delivery must be rescheduled due to incorrect or incomplete address details.

Contact Information

Valenzaar Scents Enterprises

31, Tokunbo Street, Alagomeji, Lagos

Phone: 09053657051

Email: [email protected]